Thank you for using ip2geoapi.com. We strive to provide reliable and high-quality services. This Refund Policy outlines the terms under which refunds may be issued.

1. Eligibility for Refund

We offer refunds under the following conditions:

Refund requests are made within 7 days of purchase — no questions asked.
If the purchased API quota has not been used, you are eligible for a refund regardless of the time.

2. Non-Refundable Cases

Refunds will not be provided in the following situations:

If the API quota has been fully or substantially consumed.
If the quota is exhausted, even if the request is made within 7 days of purchase.

3. Refund Method

All refunds will be processed only to the original payment method used at the time of purchase.
We do not support refunds to alternate payment methods.

4. Processing Time

Approved refunds are typically processed within 5–10 business days.
The actual credit time may vary depending on your payment provider.

5. Abuse & Fair Use

We reserve the right to refuse refunds in cases of abuse, including but not limited to:

Repeated purchase and refund cycles.
Intentional usage followed by refund requests.

6. Service Issues

If you experience technical issues or service disruptions, please contact us. We may offer refunds or credits on a case-by-case basis if the issue is verified.

7. Contact Us

If you would like to request a refund, please contact us at:

Email: [email protected]

By purchasing our services, you agree to this Refund Policy.

Refund Policy